Manly Road 24hr Veterinary Hospital

I cannot thank the staff enough for their help and advice with Miss Bliss who had a whopping 18 puppies last Friday with the last removed by an emergency cesarean. The 14 surviving babies are thriving and mum is doing great, but we popped in today for a follow up as she had some bleeding that we were concerned with. The care and compassion from all the team was so incredible. We knew we made the right choice as soon as we walked in the doors. Thank you again! You’re our new go to vet! ❤️

We had to rush our rottweiler into an emergency vet as he had swallowed a baited fish hook . Max is a very nervous dog at the best of times . he does not travel well in the car and is petrified of vets from a bad experience with another vet . The staff at manly road vet are nothing short of miracle workers . angels in fact . They treated Max with such great care and compassion . was our first time there and although they are an hour and 10 min drive we will be back when needed . SPECIAL THANKS TO DEE AND EMMA

We took our 7 month old indi in yesterday as she had been throwing up and had the runs. We were quite concerned about her but the vet doctor (sorry forgot her name) here put our minds at ease and gave us our options without being pushy. We made a decision and it has already worked within a day saving us possibly hundreds of dollars! Can't thank these guys enough 🙏

Absolutely disgraceful conduct!!! The only reason I gave 2 stars is because 1 of the reception staff were new and learning the ropes, I feel for her and hope she can move on and not get caught up in the practices that this team deems acceptable! The vet would not treat our beloved pet until we had deposited at least $1000 and then still complained that we should be dropping $2000! My wife had to rush out before she broke down crying for the vet not to see. Once we had deposited the $1000, my daughter(9yrs old) and myself had to restrain our pet for the vet to inject her in the stomach. Rang the clinic at 8am the next morning for an update and were told we’d get a call back shortly. 4 more phone calls throughout the day by us for an update and eventually got a call back after 6pm. After approximately 35 seconds of info on our beloved pet we were questioned about the bill and asked to deposit more money. The bill was settled the next afternoon apart from an agreed $140 for another overnight stay without monitoring. Came in this morning to collect our little one and was hit with anotherr $600+ to get her out. Once I questioned the bill I was left hanging. All the other poor customers of this almost criminal service were (while I was present) leaving with there pets- some treated and some told to go elsewhere! I was made to pay extra to get my pet out and when I complained about the service and questioned how they calculate prices was met with resistance. From the veterinary staff to the nice receptionist who turns nasty once you question their protocols you are nasty!

Couldn’t be happier with the experience with this vet, given our girl Maisie is our first puppy and she’s only 13 weeks old, you could imagine the anxiety we were filled with when we were called from a friend who was pet sitting that she had a gash on her shoulder that was quite deep. Thankfully we could just walk straight in with Maisie at 430pm in the afternoon. Dr Kerry and the team who was on on Saturday afternoon/night did an amazing job, and we received the phone call to pick up our girl within 4 hours of dropping her off. The reception staff were super compassionate and friendly and made leaving our girl that bit easier. She’s been as cheeky as ever and you wouldn’t think anything was wrong the next morning. Thank you so much team!